I don’t really have time for this (I am meant to be NaNoing) but, yeah. Here we have somebody getting banned from the forums for wanting their personal information removed from someone else’s blog comments, and wondering why staff were willing to do this a year ago yet not anymore.
I suppose we should be grateful that these blowups aren’t as frequent as they used to be. I’m not sure which is worse: leaving RL information up for the world to see or poking around in other people’s comments, but having had my comments messed with in the past I would probably agree with the most recent line that it’s the latter.
I still have no idea why people are never warned before they get banned from the forums. I’m not talking about obvious spammers; I’m talking about people who get censored purely for questioning policy. How long would it take to write a post saying ‘While you are welcome to ask or answer support questions on this forum, if you post about this subject again your account will be blocked and you will no longer be able to receive support from this source?’ I don’t know, a minute, maybe two. Anybody who’s ever watched Supernanny knows that you issue the warning before you dish out the punishment.
I think they’re worried that if they give a warning the person might actually comply, and then they wouldn’t experience the pleasure of wielding the banstick. Power corrupts, and that.
